Our guidelines for order cancellations, returns, and refunds
At Dresspro Fashion Ltd, customer satisfaction is our top priority. Please review our policy regarding order cancellations, returns, and refunds below.
Before Dispatch:
You may cancel your order within 12 hours of placing it by contacting us at info@dressprofashionltd.com. If the order has not been processed or shipped, we will cancel it and issue a full refund.
After Dispatch:
Once your order has been shipped, it cannot be canceled. You may, however, be eligible for a return and refund (see below).
We accept returns under the following conditions:
Items Not Eligible for Return:
Once we receive and inspect the returned item(s):
Refunds may be delayed or denied if:
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photo evidence. We will arrange a replacement or refund at no extra cost to you.
To initiate a return or cancellation, contact us at:
📧 info@dressprofashionltd.com
📞+8801315-438527
📞+8801604-110717
Include your order number, reason for return, and any relevant photos (for damaged items).
Last Updated: June 10, 2025
If you have questions about our refund policy, please contact us at info@dressprofashionltd.com
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Contacts
Phone
Chairman:
+8801604-110717
Managing Director:
+8801315-438527
Dresspro Fashion Ltd.
Uttara, Dhaka - 1230
Bangladesh
info@dressprofashionltd.com
Phone
Chairman:
+8801604-110717
Managing Director:
+8801315-438527
Dresspro Fashion Ltd.
Suite A, 82 James Carter Road
Mildenhall, Bury St. Edmunds
United Kingdom, IP28 7DE
Phone: +44 7365 846691
info@dressprofashionltd.com
© Copyright 2025 All rights reserved By Dresspro Fashion Ltd.